Monday, September 12, 2011

It'd be funny if it weren't so infuriating

Remember how I blithely typed the following on Saturday?
Of course, as long as it isn't like the first SA he did way-back-when that our local hospital forgot to analyze and we had to repeat, we'll be fine.
Yeah, I should know better by now than to jinx myself like that.  I swear we're cursed when it comes to this particular test.  Not in the results but in ever getting the damn thing done.

My DH, who is decidedly not a morning person, awoke without complaint at 6 am to leave the house at 6:20 to make the 90 minute drive for his "complete" semen analysis.  This was after coming to bed at 1 am after working late into the night to make sure that his students would have an assignment ready that I could give them in case he was late getting back to his 10:30 class.


I got to work at about 7:20 (rather late for me but his getting up at 6 threw off my whole morning schedule) to find that he called me at 7 am.  I called back, figuring he was just looking for company on the drive.  He said he'd happened to look at the appointment card they gave us on Friday afternoon and it says 9/13/11.  Oh, I'm sure it's just a mistake.  We stood there for five minutes with the receptionist specifically saying we needed the appointment on Monday.  The 12th.  We couldn't do Tuesday.  This was after they told us that the hospital only conducts SAs on Monday and Tuesday and they had to be done before 11 am.

I told him "Ok, I'll call them and let you know.  I'm sure it's just a mistake."

Yeah.  Not so much.

I spent the next 30 minutes on the phone to the clinic with them saying "yes, the 13th."  And me saying "no, what I'm telling you is that it has to be today.  He's already almost there."  After arguing the point multiple times, I hang up and wait for them to call the hospital.  Finally, I get a call from the nurse.  I'm assuming she will say "OK, we're all set, sorry about the mistake."  No, instead it's "Oh, well, there's no one working at the hospital today.  It can't be today.  I guess that's why she set it for Tuesday."

Huh? 

I was so angry I was shaking.  First of all, we were already frustrated that you made us schedule this appointment at the last minute without warning.  I understand that with IVF we're going to have to be flexible with our schedules, but this isn't something that has to be timed impeccably.  We could have done this two months ago when I called and asked "is there any kind of testing we can go ahead and get out of the way now?"  You know, back when we were on summer break and we had all the time in the world?  We live 90 minutes away and are both college teachers.  It isn't possible to just skip a class.  Three hour round trips have to be carefully planned.  (Not that it's any easier for those who have "real" jobs and have to take vacation time off of work to make these appointments.)

I don't even know what I said.  I tried to be as polite as possible in explaining why this situation was SO incredibly bad while making sure they knew how unacceptable this was.  I am REALLY not a confrontational person.  (I mean, this isn't some random lab I'm dealing with -- these are the people who are going to help get me pregnant (look at me being all positive).)  But, really?  I was furious.  They told me that we'd have to reschedule.  That the appointment would have to be either tomorrow morning (not possible) or next Monday morning.  They rescheduled it for next Monday and apologized. 

I had to call my DH, who was just getting off the highway about two miles from the clinic at this point, and tell him to turn around.  He was furious.  And he doesn't get angry.  It's not in his nature.  I mean, I'm not sure I've ever even seen him angry in the six years I've known him.

And then I typed up to this point to try to get rid of the anxiety and adrenaline coursing through my veins so that I could have a useful discussion with my students on how to deal with error and uncertainty in analytical measurements.  (You're jealous, aren't you?)  And then I went to class.

Fast forward an hour later.

He went to the clinic, anyway, to...um...communicate his displeasure.  Knowing him, he did it in the most civil, polite way possible.  But, he tells me, forcefully.  He even said to me "I never get angry.  I never talk to someone in anger.  It felt weird."  He asked to speak to the office manager.  "She's not in."  He asked to speak to someone, anyone, in charge.  (Poor receptionist was shaking her boots -- he kept telling her "I know it's not your fault, but I need to talk to someone.") 

The IVF nurse walks by.

"OK, the hospital has called in the supervisor and she'll run the sample.  Go ahead back to the room!"

(Because, you know when a man is most likely able to "provide a sample?"  When he's shaking with adrenaline and anger!  Yeah, that doesn't add any difficulty to an already difficult situation!)

But, you know what?  What started as a rant against the clinic has turned into a rave.  (I didn't know it was going to when I started typing this post earlier this morning since I only just heard the final conclusion a few minutes ago after I got out of class.) They did what they needed to do to get it done.  They realized they made a mistake and they figured it out.  And, even if they think we're the ones who made the mistake, they were willing to go to bat for us.

(Of course, if my DH had actually turned around and not gone in like they told me to tell him to do this would have been a whole different rant...)

So, yeah, giant sigh of relief.  Thank goodness for nurses who understand and get things done.

And, thank goodness for my wonderful DH who, it turns out, can perform under pressure!  :)

15 comments:

  1. Holy cow! I was getting so furious and enraged for you--until I got to the end, and then I kind of felt ok. So glad it all worked out after all but it's ridiculous that they put you two through that kind of emotional turmoil! Everything crossed that the rest of this IVF is smooth sailing and ends in a BFP!!

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  2. Oh my gosh, what a rollercoaster! And DH? Um, super impressive! :) SOOOO glad it all worked out.

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  3. Wow, that must have been intense for all involved! So happy your DH forced the issue and got things taken care of =)

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  4. Wow, just the stress of that is enough. I'm glad you guys were able to communicate your anger and get things done. There are so many ups and downs to this whole process that are impossible to understand until you've done it. I hear you on the part about dealing with classes, students can't just change their schedule for you. I currently have three professors on standby for the entire next week and a half.

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  5. holy crap! What a Monday morning. I'm so glad that things turned out in your favor, and that the results come back fantastic.

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  6. I'm glad he was able to get in and it worked out. How completely frustrating, though!

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  7. Wow - this is crazy! I can't believe you both had to ride that insane rollercoaster this morning!!! But yay for performing under pressure!

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  8. Stuff like this is just the worst when you are starting an IVF cycle... ack. Glad he was able to "get it done" in more ways than one!

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  9. Wow! Bravo for your DH indeed. That was no easy matter. LG hated the "donation room" under the best of circumstances, let alone after such stress.

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  10. I would have been furious too... if IVF wasn't hard enough, I've found the clinic to be disorganised & inefficient - not great mix with all the anxiety involved in every step. Great that he could get them to do it. Love always xoxo

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  11. it's so typical, isn't it? i mean even when you SPECIFICALLY check and make sure...what rubbish. and i love that how if you make enough stink, they always cave in (we learnt that early on with everything...hotel rooms, service, etc. it seems that it pays to get angry and crack a stack.)

    sorry that you had to endure that, but i'm so impressed with your husband's ability to "perform" under such pressure! my dh couldn't do it & he had to do it at home and send me driving across town with it wrapped securely in my bra..ha!)

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  12. Oh, wow!!! I'm so incredibly sorry that you guys had to go through that, but am also glad that your clinic did the right thing! I think this is a good sign! :)

    Still have all crossables crossed for you!!! Sending tons of reassuring (((HUGS)))

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  13. Oh my god, I would have LOST it. Something like that would have totally thrown me off, so good for your DH for taking a stand and insisting something be done. One less appointment to worry about!!

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  14. Oh my, how stressful! I would have been so pissed if that happened! Your husband, wow, did he ever rock it out! He deserves a big pat on the back, can you imagine having to perform after something like that? Ha! Men are sooo different! Hope the SA reflects his awesomeness!

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  15. wow, what a freaking ordeal on something that should have been easy! so glad that nurse stepped up and your hubby went to the clinic to have words with them. ugh!

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